PRIVACY POLICY

LFW Limited is committed to protecting and respecting your privacy.

This privacy policy (together with our Terms of Use and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.lowndesfinewines.com (our site), you are accepting and consenting to the practices described in this privacy policy.


For the purpose of the Data Protection Act 1998 (the Act), the data controller is LFW Limited. We are a limited company registered in England and Wales under company number 09510637 and have our registered office at c/o Dixon Wilson Chartered Accountants, 22 Chancery Lane, London, WC2A 1LS. Our VAT number is GB 221 2954 34.


Information we may collect from you

We may collect and process the following data about you:

·         Information you give to us.You may give us information about you by filling in forms on our site or by corresponding with us by phone, email or otherwise. This includes information you provide when you place an order with us and/or when you report a problem with our site. The information you give us may include your name, address, email address, phone number, age. If you contact us, we may keep a record of that correspondence.

·         Information we collect about you. With regard to each of your visits to our site, we may automatically collect certain technical information (this is statistical data about our users’ browsing actions and patterns and does not identify any individual), as well as certain information about your visit to our site (including items you viewed or searched for, page response times, download errors, length of visits to certain pages and page interaction information).

·         Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide from time to time. We may also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.


Uses made of the information

We use information held about you in the following ways:

·         Information you give to us. We will use this information:

·         to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, goods and services that you request from us;

·         to provide you with information about us, to send you newsletters and to invite you to events organised by us;

·         to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

·         to notify you about changes to our service; and

·         to ensure that content from our site is presented in the most effective manner for you and for your computer.

·         Information we collect about you. We will use this information:

·         to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

·         to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

·         as part of our efforts to keep our site safe and secure;

·         to measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you; and

·         to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

·         Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).


Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.


We may share your information with selected third parties, including:

·         business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;

·         advertisers and advertising networks that require the data to select and serve relevant adverts to you and others; and

·         analytics and search engine providers that assist us in the improvement and optimisation of our site.


We may disclose your personal information to third parties:

·         if LFW Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and

·         if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our Terms of Use or Terms and Conditions of Sale or any other agreements; or to protect the rights, property or safety of LFW Limited, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by contacting us at info@lowndesfinewines.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.


Changes to this privacy policy

Any changes we may make to this privacy policy in the future will be posted on this page. Please check back to see any updates or changes to this privacy policy.


Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to us by email at info@lowndesfinewines.com or in writing to LFW Limited, c/o Dixon Wilson Chartered Accountants, 22 Chancery Lane, London, WC2A 1LS.